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Privacy Policy

This statement discloses the privacy practices for the AutoShack.com website (www.ottawa.autoshack.com). This policy statement answers the following questions:

What personally identifiable information of yours or third party personally identifiable information that is collected from you through the website, the organization collecting the information how the information is used

  • With whom the information may be shared
  • What choices are available to you regarding the collection, use and distribution of the information
  • The kind of security procedures that are in place to protect the loss, misuse or alteration of information under AutoShack.com control
  • How you can correct any inaccuracies in the information.

If you have questions or concerns regarding this statement, you should first contact Customer Service at CustomerService@AutoShack.com.

Information Collection and Use

AutoShack.com recognizes your right to confidentiality and is committed to protecting your privacy. We are the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. AutoShack.com collects information from our visitors at several different points on our website.

Personal Information

We request and store contact information from customers (specifically: name, phone number, e-mail, billing, and shipping addresses) and financial information (such as credit card numbers, expiration dates, and tax status). This data is collected for billing purposes and to fill your orders. If we have trouble processing an order, this information is used to contact you.

AutoShack.com may store and process personal information to better understand your needs and how we can improve our products and services. We may use that information to contact you regarding your AutoShack.com order fulfillment, or to notify you about future promotions.

To provide you with the best shopping experience possible, we also gather information about our customers’ shopping patterns. This includes the frequency with which they visit our site, the length of those visits, and the kinds of products they shop for.

Sharing Information

Personally identifiable information will not be given, rented, loaned, or sold to any other third party, unless we are legally required to do so, as described below. We may share non-personal, summary, or aggregate customer data with other third parties.

 

Questions?

Call Today! Our auto parts specialists are ready to help.

Bank St.

613-521-4041

1750 Bank St. near Alta Vista Dr.

Store Hours:

Mon to Fri: 8:30 am – 6 pm
Sat: 8:00 am – 5 pm
Closed Sun.

Kanata / Stittsville

613-287-3880

201 Iber Rd.

Store Hours:

Mon to Fri: 8:30 am – 6 pm
Sat: 8:00 am – 5 pm
Closed Sun.

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